Returns & Exchanges

We are really sorry that we do not accept returns & exchange for the press-on nails due to hygiene purpose. 

 

INCORRECT OR DEFECTIVE ITEM 

We are committed to providing you with quality products. However, in the case of any defects or wrong items being sent to you, we would be glad to do an exchange or refund via store credit (valid for 3 months from the date of issue). 

In case of item defects, kindly email us at luckyd8y.club@gmail.com within 7 working days of receiving the item(s) with your order number and snapshots of the defect area clearly. We'll advice you on the procedure for your return. 

If the defected item is still in stock, a replacement piece will be sent out together with a stamped envelope for the return of the defective piece. Customers will be required to mail the defective piece out to us within 7 working days. In the event whereby the defected item is out of stock, store credits will be issued. The refund will only be done if the item is being returned to us. 

The colours shown may deviate slightly on different screens as different tech devices have different colour resolutions. As such, colours may be portrayed with slight differences to the human eye (and under different lighting). In the cases above, no refunds/exchanges will be made.